Azerbijan Energy Regulatory Agency (AERA) attaches great importance to the protection and security of user data. AERA's privacy policy is governed by the "Law of the Republic of Azerbaijan on Personal Data". The information provided by the user is protected in accordance with Article 5.2 of the Law "On personal data" and in no case is transferred to third parties without the written consent of the user or, except as provided by law.

AERA's privacy policy applies to the following information:

Data collection:

• Visitors to our website and social media accounts
• Applicants via email
• Persons applying for information or complaints
• Information about job applicants and our current and former employees

Use of data

The collection of personal data is used for the following purposes:

• Improving services for consumers
• Ensuring mutual communication
• Fulfillment of legal obligations as an energy regulator
• Dispute resolution

User rights

Users should know:

• Be aware of stored information
• Access to information obtained
• Correction of personal data if the information is incomplete or inaccurate
• Restrictions on the use of data