Azerbaijan Energy Regulatory Agency
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Azerbaijan Energy Regulatory Agency
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HOMEPAGE
AGENCY
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AGENCY
About Us
Agency
Management
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Management
Chairman of the Board
Deputy Chairmen of the Board
Organizational Structure
International Cooperation
Accountability
Combating Corruption
LEGAL ACTS
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LEGAL ACTS
Laws
Presidential Orders and Decrees
Decisions and Orders of the Cabinet of Ministers
Acts of the Ministry of Energy of the Republic of Azerbaijan
Statutes of the Agency
Other legal documents
FUNCTIONS
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FUNCTIONS
State Control
Legislative Initiatives
Protection of consumer`s rights
Dispute resolution
Monitoring Activities
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Monitoring Activities
Action Plan
Licenses and permissions
Participation in tariff (price) regulation
Quality control of services
Investment Environment
Energy Efficiency Fund
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Energy Efficiency Fund
About the Fund
Incentive Measures
Useful Information
CONSUMERS
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CONSUMERS
Residential
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Residential
Information on residential consumers
Getting electricity, gas and heating connection
Non-residential
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Non-residential
Information on non-residential consumers
Connection to the electricity and gas network
Terms of contract for electricity and gas supply
Disconnection from electricity, gas and heating network
Consumer satisfaction
Protection zones around electricity and gas pipelines
Contact your energy supplier
Tariffs ( prices )
Check your energy bill
MEDIA
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MEDIA
News
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News
Press releases
Statistical data
Career blog
Photos
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CONTACT US
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CONTACT US
Branches
Contact details
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Regulated enterprises
Regulated enterprises
Legislative Initiatives
Information regarding the Agency’s participation in the drafting of regulatory legal acts in the relevant field is provided here
Dispute resolution and consideration of complaints
Get acquainted with the process of consideration of disputes between producers, suppliers, transmitters, distributors and complaints of consumers in the energy sector
Lincenses and permissions
Information on permissions under the authority of the Agency in the regulated area is reflected in this section
Participation in tariff (price) regulation
Find information on the formation of tariff policy in the regulated area, as well as the coordination of income and expenditure estimates.
Quality control of services
Learn the details of the quality control mechanism of services provided in the field of electricity and gas supply here
Investment Environment
Information on improving the investment environment in the electricity, heat, and gas supply sectors, as well as on developing incentive mechanisms to attract investments in these sectors, considering international experience, is provided here
Protection of Consumer Rights
What does AERA do to protect consumers' rights? How do citizens apply to the Agency? You will find answers to such questions
State Control
Information on the state control exercised by the Agency in the relevant field, the objectives of the state control, the entities subject to it, and the Agency’s authority to consider cases of administrative offenses can be found here
Energy efficiency fund