Consumers
Consumers
Household
Get information on houselhold consumers, as well as information about the connection of this group of consumers to the electricity, gas and heating network, power outage here
Commercial
Get information on commmercial consumers, as well as the activities of the Technical Councils and the connection of business entities to the power supply network here
Terms of contract for electricity and gas supply
What are the terms of the contract for electricity, and gas? Get detailed information here
Disconnect from electricity, gas and heating network
In what cases can the electricity, gas and heat supply to the consumers be cut off? What are the conditions for suspension? You can get acquainted with the detailed answer here
Consumer satisfaction
Measures taken by the agency to ensure customer satisfaction here.
Protection zones around electricity and gas supply pipelines
Which areas are considered to be the protection zone of electricity and gas networks? What measures are included in the rules in this area? You can see the detailed answer in this section
Contact your energy supplier
Call or email your electricity, gas and heat supply company. You can find your company's contact details here
Tariffs ( Prices )
Decisions of the Tariff (Price) Council on regulation of electricity, heat and natural gas and current tariffs in the relevant field are reflected in this section
Check your energy bill
Information on the finding of electricity and heat used, as well as the debt for natural gas can be found here